F A Q

SHOULD I BRING MY OWN DOG FOOD?
We feed nutrious dog food in our kennel. However, we do prefer & recommend that if your dog has a sensitive stomach or is on a special diet that you bring your own food. We please request that you bring only the amount of food your dog will consume during their stay in a labeled air tight container. (refrigeration available).

WHAT SHOULD I BRING WITH MY DOG?
A copy of current vaccinations is the only requirement .

SHOT REQUIREMENTS  - Shots required for all services - Boarding / Daycare / Pet Spa
Dogs: DHLPP, Rabies, Corona, Bordetella  - and -  Cats: FVRCP, Feline Leukemia, Rabies

We provide bedding, blankets, toys, treats and bowls. However, you are welcome to bring anything from home that will make your pets stay more enjoyable. We ask that any bedding you bring be machine washable. We are not responsible for any items lost or destroyed. We will do our best to make sure all items are returned to you, but your pet may have different ideas.

HOW LONG CAN MY PET BOARD & DO YOU DISCOUNT FOR LONG-TERM BOARDING?
Your pet is welcomed to stay as long as needed. We require payment for each 30 days in advance and a credit card on file so we can charge the boarding expense for every 30 days thereafter. Discounts are given depending on length of stay.                                                                                                                                                                                               
CAN ALL MY PETS STAY TOGETHER?
Yes, we will accommodate your wishes and board your pets together, as space allows.

WILL MY DOG GET EXERCISED EVERYDAY?
All of our kennels are AC/Heated indoor with a doggy door that leads to your dogs personal access to a shaded outside run. Dogs are continuously rotated throughout the day for several sessions of playtime in our spacious fenced playground, at no additional charge.

DO YOU GIVE DISCOUNTS FOR MULTIPLE PETS?
Yes, if your pets are boarded together in the same suite/run. We offer discounted rates off of the second (2nd) and third (3rd) or more pets boarded at the same time. Discounts are not given to pets requiring separate suites/runs.

WHY IS MY PET SO THIRSTY WHEN COMING HOME FROM A BOARDING VISIT? DOESN'T SHE GET WATER WHEN SHE'S WITH YOU?
Pets frequently become thirsty from the excitement and stress of seeing their family when they're picked up. This is all natural and you should expect your pet to be a bit dehydrated from all the excitement once you get home. Pets, while in our care, are constantly monitered and their water is checked and refreshed throughout the day. They have access to water in all areas.

WHAT IF MY DOG REQUIRES MEDICATION?
We do administer most medications at no additional charge. Please label all medications clearly and include what the medication is for. (how many times per day, how many pills, how it is taken/administered, where it goes) Please provide any accessories that may be needed to administer medications(cheese, peanut butter, hotdogs etc.)

ARE YOU OPEN ON HOLIDAYS?
We do book reservations for all of the major holidays and do require drop off of your pets in advance (usually a day or two or more before the holiday) for a stay with us over the major holidays. We are closed to the public on the actual day of all major holidays with no pick ups or drop offs. Their is someone with Woofs 'N Wiskers that always cares for our guests during the Major Holidays .  The Major Holidays we serve are as follow: Memorial Day, Easter, Mardi Gras, July 4th, Labor Day, Thanksgiving, Christmas, & New Years Day.

CAN I PICK UP MY PET OUTSIDE HOURS OF OPERATION?
Our hours of operation provide periods of quiet relaxation. This time of relaxation is crucial for maintaining a stress-free atmosphere and keeps our guests on a schedule. We are an owner operated 7-day a week operation. We are open to the public Monday-Friday 7:30 am to 6:00 pm and Saturday 8:00 am to 12:00 pm. On Sunday we are closed with 4:00 pm Pickups Only !!. These hours allows US time for relaxation as well as our boarding guests. This is why requests for special check-in or out times will only be honored in an emergency.

WHY DOES IT TAKE A FEW DAYS TO GET A RESPONSE WHEN I CONTACT WOOFS 'N WHISKERS VIA EMAIL OR YOUR WEBSITE CONTACT FORM 
As Our Website email/contact information is checked only twice weekly any inquirys on booking a stay for your pet are best made by contacting us directly at (337)-233-Woof (9663) from the most prompt response; However if you would prefer to email by using the contact form on the "Contact Us" webpage on this website we will try and get back with you as soon as possible.                                                      

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